These are the Terms and Conditions with regards to cancellations:
1 - Cancellations more than 30 days prior to the event a 30% cancellation fee will apply.
2 - Cancellations less than 30 but more than 7 days prior to the event a 60% cancellation fee will apply.
3 - Cancellations less than 7 days prior to the event a 90% cancellation fee will apply.
In the event that you can provide us with documentary proof that a person in whose name a ticket was booked will not be able to attend the event because of his / her death or incapacity, we will not levy a cancellation fee in respect of that person’s ticket.
If you would like to proceed with the cancellation please click on the link below:
Submit your refund request here: http://goo.gl/forms/aTm9WMRc9pjO6Fy12
Should you require to contact us, please use your Support Request Number as your reference.